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Flexible Summer 2020 Cancellation, Deposit Policies & Fee Information

Cancellation Policy

We understand the need for travel flexibility in today's environment. We want to ensure that your summer travel plans to beautiful Jackson Hole are as flexible as possible, and instill confidence in booking with us. We have changed our cancellation policy to give greater flexibility for your summer plans;

If cancelled 30 days prior to arrival - we will only charge a fee equivalent to 6% of paid deposits.

If cancelled within the 30 days - your reservation may be used for future credit up to one year of original booking.

If cancelled within 14 days prior to arrival - there will be no refund or credit.  

  • Shortening the number of nights is allowed prior to 30 days.  If within 30 days, shortening nights is considered a cancellation and the nights are not refundable, but may be used as a credit.   
  • Changing properties is allowed prior to 30 days.  If within 30 days, switching is considered a cancellation of the original unit and a rebooking of another. 
  • Adding nights is allowed if property is available.
  • Our Extenuating Circumstance Policy will be implemented if traveling is not advised during your scheduled time here.

Deposit Policy

An initial deposit equal to 50% of the total rent (less taxes) is due at the time of booking.  Room and tax balance is due 30 days prior to arrival. Deposit payments can be made by check, Visa, Mastercard or Amex. (**Signed Payment authorizations are required for any reservations over $7500 made by American Express, Visa or Mastercard.)

Trip Insurance

Available for US residents for 7% of the rent total.  This can be booked anytime prior to the final payment.  Payment is due at the time it’s added.  Current Trip Insurance does not cover acts of God such as CoronaVirus. 

Damage Protection

This is required for each property rental, with coverage for accidental damage up to $500 - $1000.  This one-time fee ($39-$79) is included in your rental.  Sales tax of 6% applies to this fee.

Cleaning Fees

Departure clean fees apply, these are $150 - $500 depending on the unit. Sales tax of 6% applies to this fee. 

Guest Service Fee

Guest service fee is 4%, sales tax of 6% applies to the service.