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We very much look forward to welcoming you to Jackson Hole! Below is a compilation of general guest information, including supplies, parking, air conditioning, shipping and general liability. More information is available by calling our office at (888) 739-2565, or by emailing us at Guests will also receive additional information on individual properties upon booking. 

Guest Supplies

During your vacation in Jackson Hole, we strive to provide you with the comforts you would find in your own home. Each of the properties we offer are individually owned, so they are uniquely furnished and decorated. All of our accommodations will have fresh linens, including bath and kitchen towels, and housekeeping services may be scheduled for an additional fee. Our linens are professionally laundered, and can be refreshed if housekeeping services are scheduled.

If you are cooking for a family or group, you will find the kitchen is amply supplied with basic cooking tools, along with dinner and glassware. If you are looking for something specific in the property, please ask our staff prior to your arrival, and we will do our best to accommodate your request.

Rendezvous Mountain rental properties are supplied with these basic items:

  • Landline telephone for free local calls
  • Television
  • Hair dryers –one per bathroom
  • Basic bath toiletries (shampoo, soap, toilet paper, Kleenex)
  • Ironing Board and Iron
  • Box Fan – one per bedroom
  • Alarm Clock – one per bedroom
  • Kitchens all include dishwasher, stove, refrigerator/freezer, microwave, toaster & coffee pot
  • Trash bags, dishwashing liquid and dishwasher soap
  • Washer/Dryer* with laundry soap for two loads  (*some exceptions)
  • Internet/WiFi


All accommodations have free parking for at least one vehicle. Please reference the unit description for specific parking information and plan ahead.  There is no on-street parking and trailers and RVs are not allowed in the condo areas.   4WD vehicles are suggested in winter as access to parking at the home may require it. 

For our guests that have campers, trailers or motorcycles, regardless of size, please contact the parking office in Teton Village. The phone number for the parking office is (307) 739-2725. They can make arrangements for you to park these vehicles in the outer parking lot. This is the only place they will allow the parking of trailers and campers in Teton Village, and there is usually a fee involved. We occasionally allow guests use our office parking area for miscellaneous items like boats, motorcycles and snowmobile trailers. Please inquire in advance of your arrival if you have special parking needs.

Air Conditioning

Our cool mountain air does not typically require the need for air conditioning. Most properties in Jackson Hole do not have air conditioning for this reason; however, there are a handful of days in the summer when the heat rises.

Here are some ways to keep the property cool during the warmer summer days:

  • To help keep a property cool prior to arrival, we keep the blinds closed.
  • Closing the windows in the morning can help keep things cool all day.
  • We suggest you keep your window coverings closed while you are out during the day to assist in creating a cooler place to return to in the evening.
  • The evenings in Jackson are almost always cool and comfortable, this is a good time to open the windows and let the cooler air in.

Shipping Items

If you want to send or receive packages, Rendezvous Mountain Rentals will accept them if sent directly to our office. If you want to ship packages upon departure, they must be prepared for shipment with call tags in place if you want Rendezvous Mountain Rentals to facilitate sending them. UPS and Fedex deliver to our office Monday through Friday. The office address is 3610 N. Moose Wilson Road. Wilson, WY 83014. Please put guest name on all packages so we can alert you when they arrive. Delivery fees may apply. Rendezvous Mountain Rentals is not responsible for lost or stolen goods.

General Liability Release

Rendezvous Mountain Rentals is committed to do whatever is in our power to make our guests comfortable and their stay enjoyable. Part of that process is providing guests with detailed descriptions of specific properties so that our guests have an opportunity to choose accommodations that fit as closely to their needs as possible. However, on rare occasions, there may be circumstances that prevent us from being able to provide the specific property that a guest chose for their stay. These circumstances generally would occur only if there was a safety issue for example, such as a broken water main or wildfire. Due to this unfortunate reality we reserve the right to change properties up to, and including, the day of arrival. Vacation properties may also be listed for sale during a rental period. We will always notify and allow guests to decide if a real estate showing can be scheduled during their stay.

Rates and taxes are subject to change without notice. Guests are held responsible for nights reserved, regardless of the actual dates used. No refunds or credit will be given, in whole or part, for unused days resulting from late arrival, premature check-out, or cancellation, unless the accommodation is re-rented for the unused days.