Effective July 27, 2020 Rendezvous Mountain Rentals is amending their extenuating circumstances’ policy to cover guests with eligible reservations who would be impacted by local and regional closures due to a COVID-19 outbreak in Teton County, Wyoming. This extenuating circumstances policy will apply to all reservations made after July 26, 2020 regarding situations in which local or state governmental restrictions for Teton County, Wyoming impact a guest’s ability to access their reservations. In the event restrictions prevent Rendezvous Mountain Rentals from making a property available for rental the guests (or a portion of their stay) the total reservation fees would be refunded.
This would include, but not limited to, restrictions in Teton County, Wyoming on travel that prohibits non-resident travel or restrictions in which local or state governmental officials have mandated vacation rental operations shut down. Given there are no exceptions to these policies under any circumstance, we highly recommend purchasing Trip Cancellation and Interruption Insurance. We do recommend that all guests read the fine print of the policies prior to confirming as variations exist regarding the extent to which the policies cover COVID related issues.
We're closely monitoring official guidance from local governmental and health authorities, as well as the Centers for Disease Control, in order to support the health and wellbeing of our community and guests. These policies are subject to change as information emerges. As the situation evolves, we will continuously evaluate and update this policy. For more information, please review our Response to COVID-19.