Cancellation, Deposit Policies & Fee Information
For stays of less than 14 nights--Cancellations greater than 30 days (60 days for Holiday stays*) prior to arrival will be charged a cancellation fee equivalent to 6% on paid deposits.
For stays of 14 - 29 nights--Cancellations greater than 60 days prior to arrival will be charged a cancellation fee equivalent to 6% on paid deposits.
Reservations cancelled within these deadlines are non-refundable. There are no exceptions to this policy unless the Extenuating Circumstances Policy is enacted. Red Sky Trip Cancellation & Interruption Insurance is highly recommended.
Reducing the number of nights is acceptable prior to 30 days (60 days for stays of 14 - 29 nights or for Holiday stays) of arrival. Within the noted cancellation deadline, reducing the number of nights is considered a cancellation and the nights are non-refundable.
Changing properties is acceptable prior to 30 days (60 days for stays of 14 - 29 nights or for Holiday stays) of arrival date. A Change Fee may apply when changing properties.
Changing properties within 30 days (60 days for stays of 14 - 29 nights or for Holiday Stays) of arrival date is considered a cancellation of the original property and is not permitted. Original reservation would be non-refundable.
Adding nights to an existing reservation is acceptable and based on property availability.
Extenuating Circumstances Policy will be implemented if traveling is not advised to our county.
*Holiday 60 day cancellation/change policies apply to all reservations with start dates on or between December 22 to January 1.
Seasonal stays or reservations consisting of 30 nights or more require a specific property lease subject to the terms and conditions as specified in that agreement.
A deposit equal to 50% of the total balance including all taxes and fees is due at the time of booking. Remaining balance will be charged 30 days (60 days for stays of 14 - 29 nights or Holiday stays) prior to arrival. The following are valid forms of payments: check, ACH, Visa, Mastercard or American Express. All payments made by American Express or Visa / Mastercard (Greater than $7,500.00) require signed Payment Authorization form.
Trip Cancellation & Interruption Insurance
Available for US residents for 7.75% of the rent total through Red Sky Trip Preserver Insurance. Insurance can be added anytime prior to final payment. Buyer's remorse clause allows fee to be cancelled anytime within 14-days of its addition, prior to the start of travel. All guests and their immediate family are covered for cancellation or trip delay due to medical or illness reasons. Trip Insurance offered through RMR has limitations of coverage for issues related to Acts of God; such as COVID-19. The guest is encouraged to read the fine print of the policy and determine if the coverage is sufficient prior to confirming.
Required for each property rental, with coverage for accidental damage up to $500 - $1,250. This one-time fee ($39-$149) is included in all reservations. Sales tax of 6% applies to this fee.
All reservations have a Departure Cleaning fee ranging from $175 - $1,250 depending on the property. Sales tax of 6% applies to this fee.
Guest Service Fee
All reservations have a Guest Service fee. Sales tax of 6% applies to this fee.